Observe yourself, and learn to find the 1%, who will change everything
The classic explanation for problem description is the Iceberg.
Under the surface it is as unknown and the behavioral pattern that we feel / see is not the origin of the problem.
Solving problems is my passion
How to solve problems?
I think there are two parts. One is your life experience and one is new knowledge. It creates the possibility of a solution. If you help people, there are three factors. Your and the person's life experience, new knowledge that you bring into the person and it becomes the third part which is an unknown combination of all parts.
This video is Mikael Avatar's theoretical description. Ends with a story.